The following are the terms and conditions that constitute our Shipping Policy.
All shipments should be shipped VIA UPS small package. Please use ACCOUNT number: 248507.
Break up shipments in order to use UPS small package – the largest shipment UPS small packages accepts is 150 lbs (68kg) and 108 inches (274 cm) in length.
Ship packages in the smallest box possible (Do not ship small packages in oversized boxes).
Shipping pallets or freight requires prior authorization from Carol Imai, Lab Manager (firstname.lastname@example.org, 617.336.6182). Freight sent without our prior authorization will not be accepted or the cost will be fully invoiced back to your company.
Once shipments are properly packaged per Imagine Optic Inc. shipping policy, please follow the shipping guidelines below.
Imagine Optic’s PO Number must appear on all shipping documents listed below:
UPS label (either in the attention field or in the reference field)
Packing list, invoices, and related correspondence
There should be no mention of Imagine Optic, nor a PO reference or pricing etc. inside the box
‘Neutral’ documents, i.e. test report, starting guide, user manual are OK inside the box
Include Harmonized Tariff Schedule (HTS) code in shipping documents
Do NOT use WorldWide Express Plus (if expedited service is needed, use WorldWide Express – delivery by 10:30am)
If expedited service is not needed, use other service levels such as WorldWide Saver or WorldWide Expedited
Do NOT declare a value for insurance (Imagine Optic already has CARGO Insurance for any packages coming in and out)
Send UPS shipping notifications (shipping only, not exceptions or delivery) to the salesperson in the PO
Imagine Optic Inc.
444 SOMERVILLE AVE
SOMERVILLE, MA 02143-3260 USA