Terms and Conditions

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Imagine Optic Shipping Policy & Guidelines

The following are the terms and conditions that constitute our Shipping Policy.

  • All shipments should be shipped VIA UPS small package. Please use ACCOUNT number: 248507.

  • Break up shipments in order to use UPS small package – the largest shipment UPS small packages accepts is 150 lbs (68kg) and 108 inches (274 cm) in length.

  • Ship packages in the smallest box possible (Do not ship small packages in oversized boxes).

  • Shipping pallets or freight requires prior authorization from Carol Imai, Lab Manager (carol@axiomoptics.com, 617.336.6182). Freight sent without our prior authorization will not be accepted or the cost will be fully invoiced back to your company.

Shipping Guidelines

Once shipments are properly packaged per Imagine Optic Inc. shipping policy, please follow the shipping guidelines below.

  • Imagine Optic’s PO Number must appear on all shipping documents listed below:

  • UPS label (either in the attention field or in the reference field)

  • Packing list, invoices, and related correspondence

  • There should be no mention of Imagine Optic, nor a PO reference or pricing etc. inside the box

  • ‘Neutral’ documents, i.e. test report, starting guide, user manual are OK inside the box

  • Include Harmonized Tariff Schedule (HTS) code in shipping documents

  • Do NOT use WorldWide Express Plus (if expedited service is needed, use WorldWide Express – delivery by 10:30am)

  • If expedited service is not needed, use other service levels such as WorldWide Saver or WorldWide Expedited

  • Do NOT declare a value for insurance (Imagine Optic already has CARGO Insurance for any packages coming in and out)

  • Send UPS shipping notifications (shipping only, not exceptions or delivery) to the salesperson in the PO

Shipping Address:

Imagine Optic Inc.

444 SOMERVILLE AVE

SOMERVILLE, MA 02143-3260 USA

 

Note: Suppliers may be charged if the wrong shipment processing is selected and Imagine Optic Inc. is charged incorrectly. Imagine Optic Inc. will notify suppliers prior to processing any extra charges resulting from non-compliance of our shipping policies and guidelines.

For shipping questions contact: Carol Imai – carol@axiomoptics.com / (617) 336-6182